HERE IS THE INFORMATION FOR THE WEBINARS. PLEASE MAKE SURE YOU READ EVERYTHING BEFORE YOU REGISTER.

IF YOU DO NOT UNDERSTAND THE ANSWERS OR IF YOU STILL HAVE MORE QUESTIONS, CALL US FIRST BEFORE YOU REGISTER:

What kind of computer or software do I need to do the webinars?
A. Presently we use Cisco/Webex as the host. Most modern computers or PCs are compatible.
Q. My computer is an Ipad, can I use it to join the webinars?
A. Most Ipads are not compatible. It is not advisable to use Ipads.
Q. How are the webinars being conducted?

A. Here is the complete information:

AT ABOUT 15 min prior to the start of the webinar, we will send you an email invitation. If there is a delay please have patience and wait. Or it may have went to your spam box, so check there too.

PLEASE PREPARE TO DO THE FOLLOWING:
1)You must sign on to the webinar yourself and keep the computer on the whole time.
2)To participate in the webinar, you will need to type in your full name (not just your first name) You also need to participate by asking one question relating to the subject matter when the Q&A period begins to get your CEU. (however, you can not ask me or text me the question beforehand).
3) IPADS AND IPHONES are not advisable.

Here are the instructions:

The email invitation will be from Webex, which is the host service. After you received the invitation, just simply click “join the meeting”, type in your full name to join in. This is right on top of the email, do not try to click on other links other than this one! After that some you may be required to download the Webex meeting program which could take up ta minute, others will be instant. Next you will be prompted to connect to the audio.

1. When you first arrive in the room, you will see a top menu bar with “Meeting Center” on the left.
To connect your computer to the audio, go to the audio link on the top menu bar. It will drop down and give you two options, to connect by phone or connect by computer. Click “connect by computer”. This will close the audio menu and you will be connected to the class. Do not worry if there is no audio at first, as the instructor may not be speaking. Please turn up the volume on your computer and wait for the class to start.

2. Next, click on the “participants” button on the top of the WebEx screen. There you will see who is in the class and if their microphone and/or video camera is on. First, mute yourself by clicking the microphone icon in the upper right side. Next, make sure your video is off by closing the box that opens next to the microphone, or click on the camera icon.

If you cannot join the meeting you would need to call tech support. Please do not call our office for assistance as we not the host.

When you get on you should see on your screen “HELLO AND WELCOME” then wait for others to join and wait for the instructor to begin. When the webinar begins, you will hear the instructor’s voice and see the pages scroll up.

At any time if you run into difficulties please call the Cisco/Webex tech support. Keep this number handy 1-877-509-3239.

Thank you for your cooperation.

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